Virgin Online Casino Review

At a Glance

Virgin Online Casino Review Review

Welcome Bonus: 200% Welcome Bonus. Deposit £10, Get Started with £30!

Software: IGT

Instant Play: Yes

Live Casino: No

Number of Games: 180

Also Available: Bingo and Poker

Download and Registration

Download and Registration

One of the things I liked about Virgin Casino was that you didn't have to download any software to be able to play any of the games.

All the games could be accessed from the website which made life simple. Registering was an easy process too.

The form was simple and required the standard details such as account name, password and currency of choice and took me around two minutes to complete.

The process also gives you the option of whether or not you'd like to be kept abreast of Virgin Games promotions and three methods of communication - email, SMS or post.

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New Member Incentives

New Member Incentives

Upon signing up, Virgin Casino gives new members up to £100 in cash on their first deposit. You must deposit a minimum of £5 and a maximum of £100 and Virgin will match your deposit total once you have met the bonus requirements which can be found on the website.

I placed £30 in my account and once I qualified for my bonus Virgin rewarded me with a further £30.

For those who can afford to play with significantly larger budgets than myself, Virgin Casino also offers a high rollers welcome bonus.

This is further divided into three categories: Highroller350, Highroller600 and Highroller1200. The numbers represent the amount that Virgin gives its high rollers depending on how much they deposit. Like the standard welcome bonus it is awarded once the caveats have been met.

In addition to the welcome bonuses, Virgin Casino has daily and weekly promotions.

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Game Variety and Gameplay

Game Variety and Gameplay

Virgin Casino has a large selection of games to choose from. While it might not have as many categories as other online casinos, those it does have are jam packed with different and exciting versions of standard casino games such as blackjack, roulette and poker.

There is a huge selection of slots and also a number of instant win and keno options.

On top of all of these games there are also progressive jackpot options and themed slots that certainly held my attention.

The graphics and sound are both of good quality and contribute a lot to the Virgin Casino experience.

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Deposit and Withdrawal Options

Deposit and Withdrawal Options

Paying money into a Virgin Casino is quick and easy. Members can choose from a number of methods including using debit and credit cards and eWallet service providers like Paypal and Neteller.

Funds can be deposited in either GBP, Euros or US$ and depositing funds is free of charge.

These exact same methods can be used when withdrawing funds as well. While deposits are virtually instant, withdrawals can take between three and five days if the funds are being returned to a bank account or credit card.

When I deposited my funds into my Virgin Casino account, I used my Maestro card and the funds were available to be used almost immediately.

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Customer Service and Support

Customer Service and Support

Like all good online casinos, Virgin Casino has a thorough customer service support set up. Should you have any technical issues or questions they can be contacted around the clock.

The options available include email where someone will respond within two hours but if that isn't quick enough then there is a free phone line for those in the UK and a toll number for those outside. Virgin Casino also has a call back service where they will ring you back if you select that option.

A third method is their live chat function which can be accessed at any time.

Should you have a fairly trivial question you might find the answer at their FAQ section.

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Promotions and Loyalty Programs

Promotions and Loyalty Programs

Virgin Casino has a 'refer a friend' programme whereby existing members can introduce friends to the casino and receive 1,000 V*Points when they meet certain criteria.

V*Points is Virgin Casino's loyalty programme where you are rewarded for playing any of the games.

The more you play, the more V*Points you earn and these can be exchanged for cash, Virgin Atlantic Flying Club Miles, Virgin Vouchers to be used in Virgin's large product portfolio, or Virgin Experiences where you can enjoy anything from spa treatments to a day's rallying.

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